Last updated: July 2026
This Refund and Cancellation Policy outlines the terms under which you may cancel your subscription to ByteRun (the “Service”) and the circumstances under which refunds may or may not be granted.
You may cancel your subscription at any time directly from the Billing page within your account dashboard. Upon cancellation, your subscription will not renew, but you will continue to have full access to the Service until the end of your current billing period. After your current billing period ends, your notebooks will be stopped and their associated data will be deleted after X days.
All fees are non-refundable. We do not offer refunds or credits for partial months of service, prorated refunds for mid-cycle cancellations, or refunds for time periods where your account remained open but was unused. When you cancel, no refund will be issued for the remaining days in your current billing cycle.
If you upgrade or switch to a different plan during your billing cycle, the new plan's terms take effect immediately. This action cancels your current subscription, and no refund will be issued for any remaining period on the previous plan.
Refunds may be considered in exceptional circumstances, such as billing errors on our part, or if required by applicable consumer protection laws in your jurisdiction. Such requests will be reviewed on a case-by-case basis.
If you believe there has been a billing error or if you have questions about this policy, please contact our billing support team at support@byterun.io.